Custom work · Canberra
Custom services
A large part of what we do comes from the same recurring thought: "We could make that." If you have an idea that isn't in our catalogue, choose the service that best fits and tell us about it.
Quick guide
How we work
- Quotes in 3–5 business daysMost custom quotes, once we have enough information
- Design help availableFrom simple file prep to full modelling
- Approx. 1–3 weeks to makeMany custom orders, after approval
- Australia-wide shippingOr local pickup in Canberra by arrangement
Services
Choose a service
Each service has its own enquiry form so we capture the details we need to quote accurately.
Custom display cases
Display cases for LEGO® sets and other collectibles not in our standard range.
Custom 3D printing
FDM and resin printing from your files: prototypes, parts, display items, miniatures and more.
Laser cutting & engraving
Cut components, signage, plaques and decorative items; engraved names, logos and graphics.
Apparel, decals & more
Custom apparel / DTF, vinyl decals, cookie cutters and stamps, cake toppers and personalised products.
Weddings & events
Personalised signage, cake toppers, favours, keepsakes and more for weddings, parties and events.
Corporate & bulk orders
Larger quantities for businesses, clubs, organisations, events and repeat orders.
Pricing
Design and setup fees
Design and setup fees may apply where artwork preparation, file preparation, modelling or production setup is required.
| Service | Price |
|---|---|
| Basic design / setup — up to approx. 45 minutes of straightforward work (resizing, file conversion, simple artwork clean-up, basic vectorisation, text or layout changes) | A$37.50 |
| Additional design / modelling — estimated before work proceeds | A$50 per hour (A$12.50 per 15 minutes) |
* Where the work required is unclear, we review your files before confirming any charge. Additional charges are never incurred without telling you first.
How custom quotes work
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Tell us what you need
Send your requirements through the form, with as much detail as you can, plus any reference images or files.
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We review and quote
We'll contact you if we need more information. Most custom quotes are provided within approximately 3–5 business days.
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Approve and pay
Designs or proofs are approved before production where applicable. Jobs under A$100 are paid in full; A$100 or more need a 50% deposit.
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We make it
Production starts once everything is confirmed. Many custom orders take approximately 1–3 weeks after approval. We'll let you know when it's ready.
Have a deadline or event date? Include it with your enquiry. We'll always aim to meet it where practical and tell you before the order proceeds if we can't.
Not sure which service?
Tell us about your idea and we'll point you in the right direction.
Custom work questions
Can you make something that isn't listed in your catalogue?
Quite possibly. A large part of what we do comes from the same recurring thought: "We could make that." Tell us what you have in mind through the relevant custom enquiry.
Can I request a specific colour or material?
Yes. Where the material or colour you want isn't listed, you can request it as part of a custom enquiry, including specialty filaments we don't routinely stock. Availability, suitability, additional cost and any impact on production time will be confirmed before the order proceeds.
Can I supply my own artwork or 3D model?
Yes. Depending on the service, suitable files may include artwork, logos, reference images, vector files or 3D models. For 3D printing, preferred formats include STL, 3MF, OBJ and STEP/STP. If additional design or setup work is required, we'll discuss it with you before proceeding.
What happens if my uploaded file is unsuitable?
We'll contact you before production begins. Depending on the problem, we may ask for a replacement or revised file, make minor adjustments where practical, or recommend additional design or file-preparation work. Any additional cost will be discussed with you first.